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»Testimonials
Testimonials 2017-10-14T18:36:03+00:00

Customer Testimonials

I’m dropping you a line to say that my plumber has started to re-install the radiators and they look stunning. Thank you and your team very much indeed…

Pippa Williams, Godalming, Surrey

Just a quick note to say…

Thank you so much for your service. I am really happy with my Rad, thanks also to Dave who is also very like me. I am a fussy person too and this makes your life a very busy one, and it is hard to find time for everything. But he did give me some time while I faffed around in his Toy Cuboard, and got some bits to play about with. So big thanks to him too, and it wont be too long I am sure until I am back routing through his stuff again…

Very pleased customer I am.

Thanks again and all the best for now

Grant McCaffetty, Bletchingley, Surrey

They arrived and are superb. Thank you so much for doing this so well. I am so pleased with the final outcome, the speed of the process, the quality of everything you did and the customer service you gave me-you guys hit the mark on everything. I can only whole-heartily recommend you to anyone that asks.

I will get some photos of them in situ as soon as I get them up and I will get the money transferred to you tonight.

Thanks again for the first class treatment throughout, I’d use you again in a heartbeat if only I had more rads! As it stands I have forwarded your details and some photos to three home builder buddies and will continue to do so to anyone who wants to hear.

All the best

Pete McCarthy

Hi there,

It arrived safely ( excellent delivery man) and is now installed and looking wonderful. Thank you.

We will definitely be returning to you for more rads over time.

Best wishes

Pete Spilsbury

I recently purchased eight Cast iron radiators from David and Emily at Salvage doctor.
I had spent several months searching in vein looking into imported cast iron radiators companies, then stumbled across the Salvage doctor.
I visited their workshops and when I saw a Princess, British made original radiator, I knew I had found exactly what I was looking for.
I then realized that I had fallen lucky, because not only where the radiators great, but the knowledge and workmanship that Dave and Emily offered, meant that I have now become the very proud owner of the most amazing radiators and enjoying a small piece of our great British heritage, totally “Made in Britain”
Dave and Emily, thank you very much

Tom J, Somerset

We recently replaced our boring old mass produced radiators with cast iron rads. After calling a few companies for quotes were so impressed with Salvage Doctors that we decided to go with them – even though they weren’t our nearest dealers. They even opened up especially for us so that we could have a look at the rads (at a time convenient for us) before we made up our mind. We found them to be very knowledgeable and helpful yet they never pushed us at all. We were kept up to date with when they would be ready and sent us regular pictures. At every step of the way they were more than happy to answer any (and believe me we had a lot) of our questions. We’ve now got the radiators installed and they’re amazing! Thanks Salvage Doctor!

Lucy, Somerset

I run a small independent central heating firm, a large percentage of my work involves the refurbishment of listed buildings, more specifically the heating systems within them. Over the years I have dealt with various suppliers of traditional style radiators and valves, none of whom get anywhere close to the quality of the products that The Salvage Doctor can supply. The orders have always been delivered on time if not before they are needed and have been 100% in terms of appearance, standard of finish and have always been mechanically sound. I recommend all of my clients to them.

Danny, Somerset
We found salvage doctor through google, loved his eclectic taste in all thing cast metal and had to get in contact ,as we have had our cellar tanked as a games room for the kids and needed some old school(literally)rads.
David and Emily were both very helpful and informative giving both advise with technical stuff ie pressures and mm of pipes…….ahh zzzz .we bought 3 rads that were delivered on time for our plumber and SO much nicer than we expected from not actually visiting their site and only seeing them on email.thanks guys have passed your details on to friends.
Theo
I can’t rate this company highly enough. The refurb of our radiator has transformed an old peeling radiator into a thing of beauty. Not only that, the power flush to the insides has made it so much more efficient. Collected and delivered to the door – cant’ ask for more than that. Dave and his team really know their stuff.
D Sillince, Camberley
We cannot recommend Salvage Doctors highly enough. From our first meeting, they have been in constant contact through the whole process of helping us choose our radiator styles, double-checking the BTUs, placing our order, to delivery. The radiators are OUTSTANDING and even better than I could have imagined.

We are renovating a 16th century watermill with a rustic, industrial style and these radiators just fit in perfectly. Our project is a real work in progress and we are working bit by bit, as we live here already. Emily and Dave have provided us with six radiators and valves (which are also the business) and we are looking forward to doing more business with them throughout the project.

Eilidh Ferguson
Dave the salvage Doctor and his Partner Emily supply a top service to the trade and to private home owners.
Buying from this team you’ll be happy as I was.
Money well spent with my customers on my large refurbishment projects who remain very happy with me and their radiators.
Frank Gaskin, Blockplan Limited

Apologies for the lack of reply over the last week – we’ve started knocking the kitchen out, so it’s been a busy few days.

The rad’s arrived with no issues, I’ve only unwrapped one – but it looks superb, I’m really pleased that I went down the refurbished route instead of “new” replica’s, I don’t think they’d have been a patch on what you’ve supplied.

Likewise on the valves, I know I teetered on the “how much!!” for each set, but as I mentioned to my wife after examining the originals and a copy pair on-line, the devil is in the detail – which was apparent even from the on-line pictures. The valves you’ve supplied which are UK manufactured are simply stunning in terms of quality…. I know from what Dave said it’s a hard sell to convince someone over the ‘phone to spend the extra cash, when there’s something which looks similar at 2/3rds the price on-line.

I can honestly state that after taking the plunge and purchasing the valves, there’s nothing that can compare – and as Dave stated, the extra cost is justified. I’d already done my research but your company has just exemplified all the qualities that I appreciate – an excellent product, at a fair price, with excellent service and communication. I used the term “fair price” on purpose, I think you supply quality items that easily surpasses the reproduction versions, the reproductions are pretty much the same price as what you’re selling – but you have a semblance of provenance (they’re original) and they’re re-cycled. As discussed with Dave, when I work my way around the house – they’ll be future orders…

Richard Talbot Smith, Stockport, Manchester

Hi Emily,

They look stunning and thank you and Dave for turning this around so quickly for me. Great service.

Kind regards,

James

James Denny, Director

Emily and Dave really know how to give you the best advice and service for a great price!

They reconditioned and supplied several radiators for me and dropped them off on time.

Don’t look any further, use these guys for your next project.

Ben

Thank you Salvage Doctor for all your advice and hard work, Our rather particular preferences and inexperienced requests were patiently listened to and accurately catered for. We are extremely pleased with the final results, not only do we now have very functional radiators in our family home, but they are also unique pieces of artwork that we enjoy every day.

Robin

We recently bought an ornate radiator from Salvage Doctor.

We were really impressed with both the service and the quality of the restoration.

Dave really patiently helped us to find the right radiator for our room and then restored it for us really quickly.

We were absolutely thrilled at how a very raw looking radiator could be turned into a thing of beauty!!

We would highly recommend the Salvage Doctor to anyone looking to add a lovely twist with an original cast iron radiator.

We will definitely be going back to source more radiators as we do up our home.

Andrea

I had 10 cast iron radiators that were far past their prime – 50 years worth of paint and sludge meant they looked bad and worked worse.

I phoned around all the usual generic ‘blast and paint’ shops who, without even looking at the rads, quoted a fixed price for a fixed service.
I then contacted Dave and Emily at the Salvage Doctor who first listened to what I had, what was wrong and what I wanted. After they had looked at some photos of the rads they were able to make an informed and tailored suggestion as to what level of service I needed. They suggested a finish that matched my idea perfectly and they then quoted a price that encompassed all the services that I needed and no more.
They collected everything quickly and safely and then set about the work.

They stuck strictly to their timelines, they kept me informed throughout, sending photos and updates.
Because they had discussed everything beforehand there were no nasty surprises or hidden charges and at the end I got 10 beautiful rads back and ready to use. A great quality job for a very reasonable price.

I can’t recommend them highly enough – they are superb. They not only know how to do their job but they value customer service and customer opinion.

Thank you!

Peter

Dave recently refurbished a radiator for our bathroom he provided a great service, superb workmanship, excellent price, worked to the timeframe he gave us and he really is great value for money. We would highly recommend him to anyone and are looking forward to going back and getting another one.

James, Horsham

I have been dealing with The Salvage Doctor for a around 10 years and in that time I have received a fantastic product, service and advice. I would highly recommend The Salvage Doctor.

M. White, Dorking
I can confirm these are the best radiators and valves I’ve ever fitted in my long career as a heating engineer! Beautifully restored and the valves are so much nicer than the mass produced alternatives. And as an ultimate endorsement I fitted them in my own house!
Ian Dickson
We decided to get some lovely old radiators from The Salvage Doctor and we love them! they do a great job of heating the home but add real character to the house.
Sarah